UPI – A Healthcare Company

UPI (United Pacific Industries) is a privately owned Australian healthcare company that was established in 1991.

UPI’s core competencies include manufacturing, distribution, marketing and sales of healthcare products into the Pharmacy, Medical and Sports Medicine Channels in Australia and to the Global market.

Our Vision

Growing people's potential through healthier lifestyles.

Our Mission

Sustainable growth through innovation and continuous improvement.

Our Core Values

People - We understand and recognise the importance of people as the cornerstone of our organisation.

Integrity - We are committed to ethical conduct in all our dealings and value the trust and respect that this builds with our employees, our customers and our business partners.

Communication/Engagement - We focus on listening and connecting with all stakeholders so that effective decisions are made to achieve stated objectives.

Continuous Improvement - We strive to create a responsive, innovative and accountable environment for all stakeholders to reach their potential

ISO Quality Assured

We are proud that our Quality Management System is compliant to AS/NZ ISO 9001:2015.

The system we have put in place will evolve as we focus on continuous improvements to the business and maintain quality thinking processes.

ISO Quality Assured Certificate and Policy

›› Download Quality Certificate

›› Download Quality Policy

Intellectual Property

Trademarks for Thermoskin®and Trioxon® are registered in the European Union (EU) and a total of 25 countries worldwide.

Patents – Thermoskin has registered patents in Australia, U.S. and Europe on several of our product lines.


UPI is a signatory to the Australian Packaging Covenant (APC). As an SME we are committed to minimising the environmental impact within our supply chain through continuous improvements in design and procedures. UPI works with partners and suppliers to ensure our products are manufactured to the highest of environmental standards. By using packaging which is functional in form and style whilst not being excessive, we are able to sustain a strong focus on recyclability.

›› Download Australian Packaging Covenant Registration Certificate